Returns & Exchanges
At Liene, we stand by the quality of our printing technology and offer a hassle-free 30-day return policy for all devices and accessories in their original condition. If you are not completely satisfied with your purchase, we are committed to making it right through a swift refund or exchange process.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack your Liene device in its original packaging, ensuring all power cables, cartridges, and manuals are included to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for confirmation.
Quality Inspection & Refund
Once our technicians verify the item's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing